Issue &
Quality Management
SPRIM’s IQM practice delivers business solutions for quality departments based on the detection of health insights and issues across our clients supply chains: technology providers, ingredients manufacturers, food manufacturers, food and non-food retailers and HORECA.
SPRIM has a strong knowledge and awareness in the fields of audit, training, hygiene consulting, food safety, quality control and crisis management.
| Client Aims | SPRIM Services |
|---|---|
|
Prevention: Risk Definition and Issue Detection
- Product/ Process Risk Assessment
- Development of chemical, physical, electrical, toxicological, environmental product/ process impact dossier and study development
- Integrated Scientific and Regulatory watch
- Issue Detection Watch and Follow-up
Issue management and Crisis Management
- Crisis Management Integrated Team (From PR to Scientific Network authorities and Retail)
- Crisis management formation and media training
- Implementation of Specific Crisis Management Integrated Platforms :
Internet Application, Q&A, call center with health professionals, 360 degree strategy - Laboratory networks for “real time answer” (see RCS Analysis and Testing)
- Endorsed answer Strategy definition and communication
Day to Day Control services
- Quality Safety Third part Audit
- Provision of Due diligence
- Alert level Watch (Early Warning Information Network (EWIN))
- Risk screening
- Implementation of advanced crisis management procedures
- Internal and supplier REACH audits
New Risk and New System of Quality Control
- Specific Audit Team
- Food and Non Food Audits
- Day to day risk screening of existing processes
- Development/ revision of quality and safety specifications and control plans
- Training and update on scientific and legislative issues
- REACH management platform
A focus on our AUDIT methodologies
The SPRIM approach: we are a medical-oriented company. We always conduct a detailed diagnostic of the present situation before defining the objectives and the methodology to achieve results.
- Our “all-in-one service”: we are able to audit your stores or production areas, but also your supply chain, logistic and distribution service.
- Our auditing tools: our examination points are developed according the international standards (HACCP, IFS, BRC etc), the local regulation in force and the client’s specific requirements. Our microbiological, physical and chemical analysis menus are adapted to the local regulations and validated.
- Our methodology: all analysis and audit reports will bring clear identification of the non-conformities, the action plans to be set-up (associated to some deadlines) and some pedagogic tools for easy understanding of the main problem.
- Our consulting services: To meet client needs SPRIM has developed a specific consulting service. This is designed to assist the client’s suppliers in hygiene, food safety and quality improvements and tailored according to individual needs and specific client requirements.